First audio feedback service

Audio feedback forms for business

Collect feedback by creating audio forms for your online or offline business. Extract actionable insights.

Start free

Feedback on site

Embed widget on site and collect data

Direct link

Send direct link to feedback form via email or messengers

Print QR code

Print a banner for your reception or service point

Analytics

Analyze voice feedback

Track sentiment, CSAT, NPS, and other metrics in a sayfeedback dashboard.

Create and track your own tags that will be analyzed when collecting feedback. You may want to create custom tags for your business that will act as your personalized signals. Learn more in the FAQ section.

Ideas

See how audio feedback form can work for various cases

New Product Feedback

Ideal for startups testing a new product or feature. Collect authentic voice reactions and impressions from users right after trying it.

Bug report form

For SaaS teams to collect structured voice and text bug reports directly from users while using the app.

ICP Research

To collect voice-based insights from Ideal Customer Profiles (ICP) after initial contact on LinkedIn or email outreach.

Retail

For retail stores to collect customer feedback about the shopping experience right after purchase.

More templates

Frequently asked questions

Quick answers to the most common questions about SayFeedback.

Use a single embed script to show the widget, or share a public link to the form. You can also print a QR code that opens the form on mobile – it points to the same form link.
Audio input (core), static title/text/image, text input, checkbox, CSAT scale (1–5), like/dislike toggle, and more. You can style the form (colors, fonts, border radius) and customize the post-submit screen (title, text, CTA button).
By default, no. We process the audio, store the transcript and AI analysis, then discard the raw audio. If you need audio storage for compliance or research, contact us to enable it as a custom option.
We use OpenAI Whisper for transcription, which supports dozens of languages (for example English, Spanish, German, French, Portuguese, Italian, Russian, Ukrainian, Polish, Turkish, Japanese, Korean and more). Language is detected automatically and appears as an attribute in analytics.
Tags are form-level, owner-defined labels the AI can automatically set from the transcript. Types include boolean (true/false) and number (for example a 1–5 audio CSAT). Standard tags such as promoter and detractor are preconfigured and auto-applied. Tags help with filtering, charts, segmentation, and CSV export, and are defined per form so analytics match each use case precisely.
Per-form dashboards show submissions over time, AI sentiment averages, intent distribution, tag breakdowns, and filtering by tags/date. You can export all submissions to CSV.

Read all FAQs

Pricing

Find the plan that matches your needs

Per Month Per Year

Free

€0 per month

Free forever plan to collect your first voice reviews. Up to 20 submissions per month with analytics and every embed option included.

• Free forever, no credit card required
• 20 voice feedbacks per month
• Analytics and all embed methods

Start free

Pro

€29 per month

Pro plan for growing SaaS and marketers. Up to 500 voice feedbacks per month, 3 projects, transcription with AI summaries.

• Unlimited active forms
• AI summaries & tagging pipeline
• 500 transcriptions per month

Purchase now

Growth

€79 per month

Growth plan for teams and larger SaaS. Up to 2,000 voice feedbacks per month, all Pro features plus white-label removal, data export.

• 2,000 form submissions per month
• White-label
• Advanced sentiment dashboards

Purchase now

Agency

€249 per month

Agency plan for agencies and enterprises. Up to 10,000 voice feedbacks per month, all Growth features plus full white-label control, priority support, and early access to new AI features.

• 10,000 form submissions per month
• Advanced export & API access
• White-label & embeds
• Priority email support

Purchase now